Relocation Coordinator/Administrative Assistant

Job Summary
JVK Pacific, a reputable professional relocation company with a presence in Asia, Pacific, and Africa, is seeking an experienced Relocation Coordinator for an exciting opportunity in Fiji. We specialize in packing and moving personal household goods locally, domestically, and internationally. This role is ideal for a candidate with administrative support experience in import, export trade, and moving operations, looking to grow with an international company.
Key Responsibilities
– Develop and maintain client relationships, providing updates throughout the relocation process.
– Correspond with clients, overseas agents, and colleagues to maintain high customer service levels.
– Build strong working relationships within the team, other departments, and relevant third parties (subcontractors, suppliers).
– Collaborate with the accounts department on relocation and moving-related costs and quotes.
– Ensure timely completion and submission of all relocation paperwork.
– Arrange moving, delivery, and shipment times accurately with customers.
– Collect payments from customers and inform the Accounting department of any outstanding payments.
– Provide administrative support to Move Coordinators for efficient operations.
– Ensure all files comply with company guidelines and standards.
– Enter data promptly and accurately into the company database system.
– Complete all relevant paperwork related to trade, imports, and removals operations.

Qualifications and Requirements
– Experience in the Freight & Logistics industry.
– Ability to use logic and reason to identify strengths and weaknesses of solutions.
– Strong problem-solving skills and the ability to develop and implement solutions.
– Ability to monitor and assess performance for improvements or corrective action.

Competencies
– Integrity: Being honest and ethical.
– Analytical Thinking: Analyzing information and addressing work-related issues.
– Dependability: Being reliable, responsible, and fulfilling obligations.
– Attention to Detail: Being careful about details and thorough in tasks.
– Cooperation: Being pleasant and displaying a cooperative attitude.
Application Instructions
If you meet the above qualifications and are excited about the opportunity to join our team, please submit your resume and cover letter to Jonathan Latchman at fiji@jvkpacific.com. We look forward to reviewing your application and discussing how you can contribute to our continued success.